This morning I received an astonishing reply to the complaint about the state of Steven’s home when we first got the keys and the ongoing issues we’ve had ever since.
Just a quick reminder, these are the photos that my sister took, the day after we got the keys. Bear in mind, the council expected Steven to move in immediately, so they believed this condition was acceptable.
Here are a few claims that the council have made in reply to the solicitor’s complaint:
“We note your comments regarding the cleanliness and decorative standard of the property
at the time of letting and can confirm that the property met the Council’s minimum lettable
“You will appreciate that the Local Authority is unable to redecorate properties
prior to re-letting and that properties cannot be prepared for letting in the same way as a
property in the private sector”.
“The void works show that the property was cleaned and redecorated in order to make good repairs that
were carried out”.
“They (the damp inspectors)considered that the property was in a good state of repair and that the damp
conditions inside the property were the result of the drying of washing on the radiators and the lack of ventilation”.
“The boiler and central heating works are carried out by a contractor, *******, and my clients do not have access to their records, however I am instructed that they have confirmed that all works requested of ******** have been carried out”.
“Clean flat. Clean flat in preparation for new occupant.
Graffiti: Remove graffiti. Remove graffiti non-absorbent from any previously decorated or surface including overcooling
It’s all bollocks and I apologies for boring the pants off my readers with these never ending tales of the flat but I’ve learned that it is important to document every last detail and this blog is as good a place as anywhere.
From → Social Care